Santa Barbara, CA: Paragon billing dispute.
I first joined Paragon in the summer of 2009 in hopes of learning how to defend myself and meet some new people. In that respect, I cannot say that I was disappointed.
I trained on a schedule through school and worked extra to make the huge payments ($140/month). I learned how to manage my time and work hard.
Nonetheless, after completely fulfilling my contract (well beyond the 1 year mark), I am facing financial trouble with student debt and the tough economy. I decided it was time to slim down on everything, including my hobby.
The management at Paragon has no interest in your financial situation or personal troubles. I found this out the hard way when I canceled my membership. I was told to "man up", "figure it out", and "keep training" in an attempt to keep me from canceling. When I pushed further, putting in my notice a couple days shy of the 30 day mark, they billed me although I had fulfilled my obligation, moved to another town, and hadn't touched their mats in 2 months.
This has been the worst customer service I have every experienced. They will fight you tooth and nail for dollars you do not owe. If you try to have a conversation with them, it will quickly escalate and end with some macho antagonization.
Train somewhere else and avoid the headaches.